Refund and Returns Policy
At trojan stores , we strive to provide high-quality products and services to our customers. If your purchase has an issue, we offer a refund or exchange within [7] days of the purchase date.
Refunds
To be eligible for a refund, the item must be unused and in the same condition that you received it. It must also be in the original packaging. Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If your refund is approved, we will initiate a refund to your credit card or original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
Exchanges
If you would like to exchange your item for a different product, please contact us at [sales@trojanstores.com] within [7] days of the purchase date. To be eligible for an exchange, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions about our refund and returns policy, please contact us at [sales@trojanstores.com]. We are happy to assist you in any way we can.